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1
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- Wireless Direct Feasibility Study
- Findings and Recommendations
- Presented to the Board
- October 2, 2003
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2
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- Project Overview
- What is Wireless Direct?
- Study Methodology
- 9-1-1 in Indiana Today
- How Wireless Direct might help
- Barriers to Implementation
- Recommendations Next Steps
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3
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- Leaders in Public Safety/9-1-1 Consulting
- Current Wireless 9-1-1 State Level Projects
- Virginia
- Massachusetts
- Maine
- Washington DC
- Wireless Direct Experience
- Allegheny County (Pittsburgh) PA
- Massachusetts (evaluation)
- Washington DC
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4
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- Board realized potential benefits to the public
- Decreased cost
- Increased reliability
- Standardized service
- Improved quality of service
- Opportune time to investigate
- Study commenced April 2003 at Indiana NENA conference
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5
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- Investigate and explore the feasibility of implementing a Wireless
Direct solution
- Identify stakeholder agencies that are involved or should be involved in
this project
- Interview stakeholders and focus their input on feasibility
- Identify baseline requirements for a Wireless Direct solution
- Investigate and explore the cost savings potential of a Wireless Direct
solution
- Investigate and explore existing State-owned and -operated networks that
might facilitate transport of emergency calls
- Identify potential implementation issues and challenges
- Provide recommendations on the viability of implementation based on
findings
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6
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7
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- Faster emergency response
- Improved quality of service
- Potential cost savings
- Efficient use of resources
- Prepare PSAPs for future technologies
- Transfers of misrouted calls
- Increased reliability and disaster recovery
- Clear demarcations of responsibility and accountability
- State-wide call accounting
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8
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- Met with and interviewed Board and PSAP directors
- Met with and interviewed Intelenet Commission
- Met with and toured representative PSAPs
- Coordinated site visit to Kansas City (MARC) installation
- Met with and interviewed LEC representatives
- Collected data and researched 9-1-1 in Indiana
- Developed an in-depth understanding of 9-1-1 in Indiana
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9
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10
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- 162 Public Safety Answering Points (PSAPs)
- 3 Local Exchange Carriers providing 9-1-1 service
- SBC/Ameritech
- Sprint
- Verizon
- 10 Wireless carriers
- 14 Selective Routers used to route 9-1-1 calls to PSAPs
- Multiple PSAP configurations (network, equipment)
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11
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12
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13
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- Multiple connections Many to Many
- Multiple potential points of failure
- Hard to isolate issues and responsibility
- Wireless carriers must connect to all 14 Selective Routers
- Connectivity costs associated with all these connections
- Analog Technology CAMA (30+ years old)
- No clear single transition towards future technology requirements
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14
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- Direct connections from wireless carriers and data providers to 1
network that serves all PSAPs
- Independently owned infrastructure and equipment could lower costs
- Wireless carriers would only have to connect to 2 Selective Routers vs.
14 today
- Clear demarcations of ownership and responsibility
- Faster call delivery to PSAPs
- Redundancy and backup are inherent
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15
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- Transfer of misrouted call State-wide would be possible
- True accounting of wireless E9-1-1 activity State-wide
- Based on newer digital networking technologies
- Provides a foundation for the future technology requirements
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16
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17
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- 3 LEC networks and unique configurations
- Locations of ANI/ALI controllers (End Office based vs. on-site)
- Capacity of existing equipment to handle Wireless Direct connections
- Geographic location of Wireless Direct network components
- Intra-LATA and Inter-Exchange Carrier costs (10 LATAs in Indiana)
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18
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19
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20
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- Develop and Issue a Request For Information RFI document to engage
interested parties in tackling challenges
- Encourage a cooperative consortium based approach where possible
- Capitalize on the established cooperative environment in Indiana for
9-1-1
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21
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