Notes
Slide Show
Outline
1
Indiana Wireless E911 Advisory Board
  • Wireless Direct Feasibility Study


  • Findings and Recommendations


  • Presented to the Board
  • October 2, 2003
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Discussion Items
  • Project Overview
  • What is Wireless Direct?
  • Study Methodology
  • 9-1-1 in Indiana Today
  • How Wireless Direct might help
  • Barriers to Implementation
  • Recommendations – Next Steps



3
Background - L. Robert Kimball & Associates
  • Leaders in Public Safety/9-1-1 Consulting
  • Current Wireless 9-1-1 State Level Projects
      • Virginia
      • Massachusetts
      • Maine
      • Washington DC
  • Wireless Direct Experience
      • Allegheny County (Pittsburgh) PA
      • Massachusetts (evaluation)
      • Washington DC

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Background – Wireless Direct Feasibility
  • Board realized potential benefits to the public
      • Decreased cost
      • Increased reliability
      • Standardized service
      • Improved quality of service
  • Opportune time to investigate
  • Study commenced April 2003 at Indiana NENA conference



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Goals of Feasibility Study
  • Investigate and explore the feasibility of implementing a Wireless Direct solution
  • Identify stakeholder agencies that are involved or should be involved in this project
  • Interview stakeholders and focus their input on feasibility
  • Identify baseline requirements for a Wireless Direct solution
  • Investigate and explore the cost savings potential of a Wireless Direct solution
  • Investigate and explore existing State-owned and -operated networks that might facilitate transport of emergency calls
  • Identify potential implementation issues and challenges
  • Provide recommendations on the viability of implementation based on findings


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What is Wireless Direct?
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Wireless Direct Benefits
  • Faster emergency response
  • Improved quality of service
  • Potential cost savings
  • Efficient use of resources
  • Prepare PSAPs for future technologies
  • Transfers of misrouted calls
  • Increased reliability and disaster recovery
  • Clear demarcations of responsibility and accountability
  • State-wide call accounting


8
Study Methodology
  • Met with and interviewed Board and PSAP directors
  • Met with and interviewed Intelenet Commission
  • Met with and toured representative PSAPs
  • Coordinated site visit to Kansas City (MARC) installation
  • Met with and interviewed LEC representatives
  • Collected data and researched 9-1-1 in Indiana
  • Developed an in-depth understanding of 9-1-1 in Indiana
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Indiana 9-1-1 Today
  • 162 Public Safety Answering Points (PSAPs)
  • 3 Local Exchange Carriers providing 9-1-1 service
      • SBC/Ameritech
      • Sprint
      • Verizon
  • 10 Wireless carriers
  • 14 Selective Routers – used to route 9-1-1 calls to PSAPs
  • Multiple PSAP configurations (network, equipment)


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9-1-1 Today in Indiana
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Issues with 9-1-1 Networks Today
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Indiana 9-1-1 Today - Issues
  • Multiple connections – Many to Many
  • Multiple potential points of failure
  • Hard to isolate issues and responsibility
  • Wireless carriers must connect to all 14 Selective Routers
  • Connectivity costs associated with all these connections
  • Analog Technology – CAMA (30+ years old)
  • No clear single transition towards future technology requirements
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How Wireless Direct Might Help
  • Direct connections from wireless carriers and data providers to 1 network that serves all PSAPs
  • Independently owned infrastructure and equipment could lower costs
  • Wireless carriers would only have to connect to 2 Selective Routers vs. 14 today
  • Clear demarcations of ownership and responsibility
  • Faster call delivery to PSAPs
  • Redundancy and backup are inherent
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How Wireless Direct Might Help Cont…
  • Transfer of misrouted call State-wide would be possible
  • True accounting of wireless E9-1-1 activity State-wide
  • Based on newer digital networking technologies
  • Provides a foundation for the future technology requirements


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Challenges to Overcome
  • 3 LEC networks and unique configurations
  • Locations of ANI/ALI controllers (End Office based vs. on-site)
  • Capacity of existing equipment to handle Wireless Direct connections
  • Geographic location of Wireless Direct network components
  • Intra-LATA and Inter-Exchange Carrier costs (10 LATAs in Indiana)


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Challenge – Varied PSAP Configurations
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Indiana LATA Map
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Recommendations
  • Develop and Issue a Request For Information – RFI document to engage interested parties in tackling challenges
  • Encourage a cooperative – consortium based approach where possible
  • Capitalize on the established cooperative environment in Indiana for 9-1-1


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Thank you!

Questions?